An existing customer on a seasonal saver (36term) program comes in, and asks "what does freezing do?"

Your answer: "Well freezing your "time" allows you to use your "time" later on so, you are never wasting your money , on time you will never have the ability to use! So in conclusion. If you freeze your time, you will never waste your money on something that you will never have the ability to use, as long as you freez your time.

An irrate existing customer, who wants to know  more about the frezze programe.

Well it allows you to put your membership time on hold, as long as you fill out the freeze form you can take as long as you wish, to use your prepaid membership time. freezing your time will make sure you never waste your money on something you will never have the ability to use.

I dont understand why someone would only want to freeze there time?

Well tanning is very expensive, but we give you a "HUGE" discount for buying the unlimited, if you think we charge 23.99 a session and if you went every day in a month you would spend $743.69 or we will give you unlimited for 36 months at 18.99 a month, for 36 months, thats like buy 1 get "35!" free? That is a great deal, if you could get 35 free BMW when you buy one at retail would you?......... sure, or at least I know I would!